Return Policy


 
How To return an item? 
Please email yellowflytradingco@gmail.com as soon as possible and let customer service know about your return. Return shipping is required to be paid by you. All returns must be done within 14 day period, after arrival. 

       

CONDITIONS

Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please see the tips below for keeping your items in returnable condition:

SHOES 

Shoes scuff very easily on any hard surface. Always try on shoes on carpet. Shoe boxes are an important part of the product presentation and must be returned undamaged, along with the shoes.

TOPS, DRESSES,SHIRTS, SHORTS, PANTS 

Please be careful of makeup or deodorant rubbing off on the garment.

DAMAGED ITEMS
If you receive an item that is damaged, please contact customer service immediately.  (Yellowflytradingco@gmail.com) 
 
REFUNDS
Returns take us 2-3 business days to process upon reaching our facility. Once your return is processed and your refund is issued, you will receive a refund confirmation email. Refunds can take several business days to reflect on your credit card account. This varies depending on your financial institution.
For any other questions please email customer service: yellowflytradingco@gmail.com